Paypal Refunds - Please note, you need to have set your Paypal refund permissions so you can refund automatically through Shoprocket.

Refunding your customers is easy. In your dashboard, head to your "Orders" tab. From your orders, click on the small magnifying glass next to the order you want to refund.

This will take you to your order page. On this page select the "Payment Details" at the top.

You will see the Refund button on this page. Just click this, confirm, and your refund will be processed!

If you need any help just email us on [email protected].

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